Walters State Community College’s first computer clinic will offer free services to the public while giving networking and programming students a chance to improve customer service skills.
The computer clinic will be 9 a.m.-noon on Saturday, Dec. 4. in room 270 of the Clifford H. “Bo” Henry Center for Business and Technology on the Morristown campus. Students involved have just completed a course in PC hardware. With professors standing by, students will look into software problems, do some trouble-shooting and make recommendations.
“Students won’t be opening the case to actually work on the inside, but students will be able to look at it from a programming standpoint. For example, students will check to see if virus software is current. If not, they can install a free anti-virus program to protect your computer,” said Bell. Students will also explain any programs that the computer user does not understand and offer tips on getting the most out of your computer,” said Julia Bell, assistant professor of computer and information sciences.
Bell said the computer clinic came about after she read that many people only use one percent of a computer’s capability.
“We want to show people everything a computer can do,” she said. “Perhaps someone hasn’t had a computer very long and would like to upload or download photos of grandchildren. Students will be glad to show how processes like this are done.
“This is also a good opportunity for someone shopping for a computer to give a student for Christmas. We can find out what the computer will be used for and make recommendations as to the system requirements,” Bell said.
Students can also load new software for computer owners. Bell said that, while the services are free to the public, students will be earning something much more valuable than cash.
Bell noted that students would not be working on Macintosh computers, only PCs. If this clinic is the successful, services available at future clinics may be expanded. For more information, contact Bell at (423) 585-2666.

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